Privacy Policy
Last Updated: August 7, 2025
Prestige Cleaning Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.prestigecleaninglv.com/ (the "Site") and use our services, including our SMS messaging service.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, participate in activities on the Site (such as requesting a quote), or contact us.
- Personal Identification Information: Name, email address, phone number, and physical address.
- Service-Related Information: Details about your cleaning needs, preferred dates, and any specific requests.
2. How We Use Your Information
We use the information we collect for purposes including:
- Responding to your inquiries and providing quotes.
- Delivering the requested services, including scheduling and managing appointments.
- Sending updates, confirmations, and reminders related to your services via email or SMS.
- Improving our website and services.
- Complying with legal and regulatory requirements.
3. SMS Messaging Data Collection and Use
When you provide your phone number and explicitly opt in to our SMS messaging service, we collect and use your phone number to send text messages regarding:
- Service Updates: Appointment confirmations, rescheduling notices, and completion alerts.
- Customer Support: Responses to your inquiries or requests for assistance.
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent information related to text messaging are kept confidential and are not shared with any third parties.
4. Disclosure of Your Information
We may share your information only in these limited cases:
- Service Providers: Third-party vendors and contractors who perform services for us and need access to your information (e.g., payment processors, website hosting, email service providers).
- Legal Requirements: When required by law or to protect our rights, property, safety, or to comply with legal obligations.
- Business Transfers: In connection with mergers, sales, or acquisitions involving our business.
We do not sell, rent, or trade your personal information, including your mobile phone number, for marketing or promotional purposes.
5. Security of Your Information
We implement administrative, technical, and physical measures to protect your personal data. However, no security system is completely foolproof, and we cannot guarantee absolute security of transmitted data.
6. Your Choices Regarding Your Information
- SMS Opt-Out: You may stop receiving SMS messages by replying STOP to any message. You can also reply HELP for assistance.
- Communication Preferences: You can contact us directly to manage how we communicate with you.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be marked with a new "Last Updated" date and take effect immediately upon posting. Please review it regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Prestige Cleaning Service
Email: info@prestigecleaninglv.com
Phone: (702) 444-4503